FOR BAGS

ALL BAGS ARE FINAL SALE ITEMS. NO RETURNS, CANCELLATIONS, OR EXCHANGES WILL BE ACCEPTED.
PRE-ORDER PRODUCTS CANNOT BE RETURNED.

FOR ALL OTHER PRODUCTS

Returns must be initiated within 14 DAYS of the original order’s arrival.
Merchandise must be in unused condition with all labels attached to the product and original packaging intact.
Returning multiple products or orders will result in a longer processing time while we check each product.
Customers returning products internationally must pay all associated duties and taxes for the shipment, or CRTV will not be able to accept the return.
We do not accept returns on ACCESSORIES, unless in unopened condition.
All sale items are final.
Customer is responsible for return shipping costs + fees.
A return label will be provided and return costs will be deducted from your refund amount.
Please note that all shipping costs are non-refundable.